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BEAUTYKA'S INTEGRITY POLICY

At Beautyka AB we take responsibility for your personal privacy and strive for a high level of data protection. This policy describes how Beautyka AB (org. No. 559157-0386) below named Beautyka handles your personal information. With this Privacy Policy we want to show how we ensure that your personal data is processed in accordance with applicable personal data legislation so that you can feel safe when you leave your company and personal information to us. It describes your rights and how they apply.

You are always welcome to contact us if you have any questions.

WHAT IS A PERSONAL DATA AND WHAT IS A TREATMENT OF PERSONAL DATA?

Personal information is any kind of information that can be directly or indirectly attributed to a physically now living person. For example, images and sound recordings that are processed in a computer can be personal data even if no names are mentioned. Encrypted data and various kinds of electronic identities (eg IP numbers) are personal data if they can be linked to natural persons. Any action taken with personal data constitutes a treatment, whether automated or not. Examples of common treatments include collection, registration, organization, structuring, storage, processing, transfer and deletion.

WHO IS RESPONSIBLE FOR THE PERSONAL DATA WE COLLECT?

Beautyka AB, org. No. 559157-0386, with address Frihetsvägen 2A, 177 53 Jäfrälla, is the personal data controller for the company's processing of personal data.

WHEN BEAUTYKA AB COLLECTS INFORMATION AND WHAT IT CAN EXIST.

We collect information:
-with purchase in our physical store or webshop;
-by treatment at our salon;
-by skin analysis and counseling;
- at customer service cases;-to recruitment.

We collect the information you provide when you:
- register on our site;
- logs into your account;
- make a purchase;
- make a reservation;
- make our skin analysis;
- contact us.

When you accept our contract terms upon registration, you also agree that we treat your personal information in accordance with this privacy policy. This can be done both physically, via e ‑ mail or telephone or by ticking the contract terms when registering on the website.

WHAT DO BEAUTYKA AB USE YOUR PERSONAL DATA TO?

Below you can read about what Beautyka uses your personal data for and why.

1. FOR YOU TO BE MANAGING AND FOLLOWING YOUR PURCHASES AND SERVICES.

When you use our services or shop at Beautyka AB, a customer account is generated for you. In logged-in mode you will find My Account where you have the opportunity to:
- see history of your purchases and recommendations;
- change your personal information and settings;
- features to be removed or get the information we store about you.

2. FOR ADMINISTRATION, DEVELOPING AND DELIVERING OUR PRODUCTS AND SERVICES AND SUPPLYING SUPPORT, WHICH INCLUDES:

- delivery (including delivery notice and contacts);
- identification and age control;
- to process and provide your purchases and bookings;
- in contacts to review your booking status or information connecting to your bookings and purchases;
- payment processing (including analysis of possible payment solutions, which may include checking against payment history and obtaining credit claims with Klarna);
- handling of complaints and warranty cases.

What personal information is stored for this purpose:
- Name;
- Person number;
- Contact information (eg address, email and phone number);
- Payment history;
- Payment information;
- Credit information from credit reporting agencies;
- Purchase information (eg which goods have been ordered or if the goods are to be delivered to another address);
- User account information for My Account (if you have a customer account);
- Information and pictures of skin or body that you provided when contacting the customer service, therapist or store person;
- Information that connects to your bookings and purchases;
- Results from reviews and surveys;

Legal basis: Completion of purchase agreement (terms of sale). This collection of your personal data is required in order for us to be able to fulfill our obligations under the purchase agreement. If the information is not provided, our commitments cannot be fulfilled and we are therefore forced to deny you the purchase.
Storage period: Until the purchase has been completed (including delivery and payment) and for a period of 36 months thereafter in order to be able to handle any complaints and warranty cases.

3. TO COMPLETE THE COMPANY'S LEGAL OBLIGATIONS

Necessary management for fulfilling the company's legal obligations under statutory requirements, rulings or government decisions (such as the Accounting Act, the Money Laundering Act or the Product Liability and Product Safety Rules, which may require the generation of communications and information to the public and customers about product alarms and product recalls, for example, in the event of a defect or hazardous product).

What personal information is stored for this purpose:
- Name;
- Person number;
- Contact information (eg address, email and phone number);
- Payment history;
- Payment information;
- Your correspondence;
- Information on time of purchase, place of purchase, eventual error / complaint;
- User account details for my account (if you have a customer account).

Legal basis: Obligation under applicable law. This collection of your personal data is required by law. If the information is not provided, our legal obligation cannot be fulfilled and we are therefore forced to deny you the purchase.
Storage period: Until the purchase has been completed (including delivery and payment). As long as we are required to store the data according to applicable law or up to seven years for data processed under the Accounting Act.

4. FOR MANAGING CUSTOMER SERVICES

- Communicating and answering any questions to customer service (by telephone or in digital channels, including social media);
- User account identification and queries;
- Investigation of any complaints and support cases (including technical support);
- Questions and advice on and before buying, questions about products, return handling, change of order and similar cases.

What personal information is stored for this purpose:
- Name;
- Contact information (eg address, email and phone number);
- Your correspondence;
- Purchase information (time, place of purchase, eventual error / complaint);
- Skin test data;
- Health data (eg allergic reactions and health conditions you inform us);
- User account details for my account (if you have a customer account).

Legal basis: legitimate interest, and explicit consent in cases where we treat sensitive data. The treatment is necessary to satisfy our and your legitimate interest in handling customer service issues.
Storage period: 36 months after the customer service case is completed.

5. TO EXPLORE, DEVELOP AND IMPROVE OUR SERVICES, PRODUCTS AND SYSTEMS FOR THE CUSTOMER COLLECTIVE IN LARGE AND OFFER YOU A PERSONAL AND RELEVANT EXPERIENCE IN OUR OFFER OF SERVICES AND PRODUCTS

Adaptation of services to be more user-friendly (for example, changing the user interface to simplify the flow of information or to highlight functions often used by customers in our digital channels).
Development of documentation for the purpose of improving goods and logistics flows (for example by being able to forecast purchases, inventories and deliveries).
Development of documentation for developing and improving our range.
Development of documentation for developing and improving our resource efficiency from an environmental and sustainability perspective (for example, by making purchasing and planning deliveries more efficient).
Creation of documentation for the purpose of planning new and possible decommissioning of warehouses.
Give our customers the opportunity to influence and review our range.
Development of documentation to improve IT systems in order to generally increase the security of the company and our visitors / customers.

Analyzes of the information we collect for the purpose. Based on the information we collect (for example, purchase history, age and gender), you are sorted into a customer group (so-called customer segment) for which analyzes are then made at an aggregated level using de-identified or pseudonymized data, without any connection to you as individual. The insights from the analysis form the basis for which products are purchased and how we develop ‘My account’ on Beautyka.se

What personal information is stored for this purpose:
- Age;
- Gender;
- Email address;
- Residence;
- Correspondence and feedback regarding our services and products;
- Purchase and user generated data (eg click and visit history);
- Information provided by skin test;
- Customer satisfaction survey and questionnaires;
- Technical data relating to devices used and its settings (such as language setting, IP address, browser settings, time zone, operating system, screen resolution and platform);
- Information about how you have interacted with us, ie. how you used the service, login method, where and how long different pages were visited, response times, download errors, how to reach and leave the service etc;
- Information on how to use our websites via "cookies".

Legal basis: Balancing of interests. The treatment is necessary to satisfy our and our customers' legitimate interest in evaluating, developing and improving our services, products and systems. Agreement, in the case of data you provided via the skin test and explicit consent in the case of sensitive personal data.
Storage period: 36 months after you last been active at Beautyka.se, for example by using our services, buying goods or contacting our customer service.

6. TO PREVENT ABUSE OF A SERVICE OR TO PREVENT, PREVENT AND EXPLORE CRIME AGAINST THE COMPANY AND CUSTOMERS

Prevention and investigation of any fraud or other law violations. Prevention of spam mail, phishing, harassment, attempted unauthorized login to user accounts or other measures that are prohibited by law or our purchase, membership or service conditions. Protection and improvement of our IT environment against attacks and infringements.

What personal information is stored for this purpose:
- Person number;
- Purchase and user generated data (such as click and visit history);
- Technical data relating to devices used and its settings (such as language setting, IP address, browser settings, time zone, operating system, screen resolution and platform);
- Information on how our digital services are used.

Legal basis: Compliance with legal obligation (if any) or legitimate interest. If there is no legal obligation, the processing is necessary to meet our legitimate interest in preventing abuse of a service or in preventing, preventing and investigating crimes against the company.
Storage period: From collection and for a period of 36 months thereafter.

7. TO OFFER CUSTOMERS A PERSONAL SKIN CARE CONSULTATION AND ADVICE

Perform skin care treatment for the customer and possibly follow up the treatment, skin test. Recommendation of products based on the user's needs and wishes and information on how they should be used for the desired result. Personalized skin care consultation by phone, chat, physical treatment, video or email. Follow-up skincare consultation. Marketing of products based on the customer's needs and wishes.

What personal information is stored for this purpose:
- Name;
- Mail address;
- Gender;
- Approximate age;
- Hudton;
- Picture, in which case the user chooses this;
- Health data from skin test.

Legal Basis: Compliance with the Skin Care Consultation Agreement and explicit consent for cases in which users provide sensitive information about themselves. Balancing interest for marketing, it is in both Beautyka's and the user's interest that users buy products that fit them. Follow-up of treatments over time.
Storage period: 60 months from collection.

8. FOR RECRUITMENT AND STAFF ADMINISTRATION

Treatment of job application and possible new employment. Termination of employment. Administration of any rehabilitation and discrimination cases.What personal information is stored for this purpose:
- CV;
- Name;
- Phone number;
- Mail address;
- Physical address;
- Image that the candidate himself posted (optional);
- Person number;
- Personal letter where there can be a history of illness or the like;
- Mail switching between HR and candidate;
- Notes from HR regarding interviews;
- Test results from work samples linked to the service;
- Contact information for references.

Legal grounds: legitimate interest in pursuing or terminating recruitment processes and, where appropriate, retaining information as security in discrimination cases or the like. Express consent in cases where sensitive information may occur
Storage period: 60 months from collection or the end of the recruitment process.

9. TO FOLLOW UP REFERENCES ON RECRUITMENT

If someone has provided contact information for references during the recruitment process, we will only save names, phone numbers and e-mail addresses to them. We keep the data until the recruitment process is completed.

WHAT SOURCES DO BEAUTYKA AB COLLECT IN YOUR PERSONAL DATA FROM?

In addition to the information you provide yourself to us, or which we collect from you based on your purchases and how you use our services, we may also collect personal data from someone else (so-called third party).

The information we collect from third parties is as follows:
- Address information from public registers to be sure that we have the right address information for you;
- Credit rating information from credit rating agencies, banks or disclosure agencies.

WHO HAS ACCESS / TREAT YOUR PERSONAL DATA?

Personal Data Assistants. In cases where it is necessary for us to be able to offer our services, we share your personal information with companies that are so-called personal data assistants for us. A personal data assistant is a company that processes the information on our behalf and according to our instructions. We have personal data assistants who help us with:

- Transport (logistics companies and freight forwarders);
- Payment solutions (card-redeeming companies, banks and other payment service providers);
- Marketing (print, social media, media agencies or advertising agencies);
- IT services (companies that handle the necessary operations, technical support and maintenance of our IT solutions).

When your personal data is shared with personal data assistants, it only happens for purposes that are consistent with the purposes for which we have collected the information (for example, in order to fulfill our obligations under the purchase agreement). We control all personal data assistants to ensure that they can provide sufficient guarantees regarding the security and confidentiality of personal data. We have written agreements with all personal data assistants, through which they guarantee the security of the personal data processed and undertake to comply with our security requirements, as well as limitations and requirements regarding international transfer of personal data.

Companies that are independently responsible for personal data. We also share your personal information with certain companies that are independently responsible for personal data. The fact that the company is independently responsible for personal data means that it is not we who control how the information provided to the company is to be treated. Independent data controllers with whom we share your personal data are:

- Government authorities (the police, the tax authorities or other authorities) if we are obliged to do so by law or suspected crime;
- Companies providing general transport of goods (logistics companies and freight forwarders);
- Companies that offer payment solutions (card-redeeming companies, banks and other payment service providers).

When your personal information is shared with a company that is independently responsible for personal data, it applies the company's privacy policy and personal data management.

WHERE WE TREAT YOUR PERSONAL DATA?

We always strive to ensure that your personal information is processed within the EU / EEA and that all our own IT systems are located in the EU / EEA. In the case of system support and maintenance, however, we may have to transfer the information to a country outside the EU / EEA, for example if we share your personal information with a personal data assistant who, either himself or through a subcontractor, is established or stores information in a country outside the EU / EEA. In these cases, the assistant may only access the information that is relevant for the purpose (for example, log files).

Regardless of in which country your personal data is processed, we take all reasonable legal, technical and organizational measures to ensure that the level of protection is the same as in the EU / EEA. In cases where personal data is processed outside the EU / EEA, the level of protection is guaranteed either by a decision of the EU Commission that the country in question ensures an adequate level of protection or through the use of so-called appropriate protection measures. Examples of suitable safeguards are the approved code of conduct in the recipient country, standard contract clauses, binding internal rules or Privacy Shield. If you would like to receive a copy of the protective measures that have been taken or information about where these have been made available, you are welcome to contact us.

HOW LONG DO WE SAVE YOUR PERSONAL DATA?

We never save your personal information beyond what is necessary for each purpose. See more about the specific storage periods under each purpose.

YOUR RIGHTS & CONDITIONS

What do you have rights as registered?

Right to access (so-called registry extract). We are always open and transparent about how we process your personal data and if you want to gain a deeper insight into which personal data we are dealing with you, you can request access to the data. The information is provided in the form of a register extract with the purpose, categories of personal data, categories of recipients, storage periods, information on where the information has been collected and the existence of automated decision making.

Keep in mind that if we receive an access request, we may ask for additional information to ensure efficient handling of your request and that the information is provided to the right person.

Right to correction. You can request that your personal data be corrected if the information is incorrect. Within the scope of the stated purpose, you also have the right to supplement any incomplete personal data.

Keep in mind that you who have a customer profile on Beautyka.se can change certain information directly via My Account.

You have the right at any time to withdraw a consent you have given us. For example, consent to send newsletters.

Right to erase. You can request the deletion of personal information we are dealing with if you:

- The data are no longer necessary for the purposes for which they were collected or processed
- You object to a balance of interests we have made based on legitimate interest and your reason for objection weighs heavier than our legitimate interest
- You object to treatment for direct marketing purposes
- The personal data is treated illegally
- The personal data must be deleted in order to fulfill a legal obligation we are subject to
- Personal information has been collected about a child (under 13 years of age) for whom you have parental responsibility and the collection has taken place in connection with the provision of information society services (eg social media)

Keep in mind that we may have the right to refuse your request if there are legal obligations that prevent us from immediately deleting certain personal data. These obligations come from accounting and tax legislation, banking and money laundering legislation, but also from consumer law legislation. It may also happen that the treatment is necessary for us to be able to determine, assert or defend legal claims. Should we be prevented from meeting a request for deletion, we will instead block the personal data from being used for purposes other than the purpose that prevents the requested deletion.

Right to limitation. You have the right to request that our processing of your personal data be limited. If you dispute that the personal information we process is correct, you may request a limited processing during the time we need to verify whether the personal data is correct. If we no longer need the personal data for the stated purposes, but you do need them to be able to determine, enforce or defend legal claims, you can request limited processing of the information with us. This means that you can request that we do not delete your data. If you have objected to a balance of interest of legitimate interest that we have made as a legitimate basis for a purpose, you may request limited treatment during the time we need to verify whether our legitimate interests outweigh your interests in getting the information deleted.

If the treatment has been limited according to one of the above situations, we may, in addition to the actual storage, process the data to determine, enforce or defend legal claims, to protect someone else's rights or if you have given your consent.

The right to object to certain types of treatment. You always have the right to avoid direct marketing and to object to all processing of personal data based on a balance of interests.

Legitimate interest: In cases where we use a balance of interest as a legal basis for a purpose, you have the opportunity to object to the treatment. In order to continue processing your personal data after such an objection, we need to be able to show a compelling justified reason for the current treatment that weighs heavier than your interests, rights or freedoms. Otherwise, we may only process the data to determine, exercise or defend legal claims.

Direct Marketing (including analysis performed for direct marketing purposes): You have the opportunity to object to your personal data being processed for direct marketing purposes. The objection also covers the analyzes of personal data (so-called profiling) that are performed for direct marketing purposes. Direct marketing refers to all types of outreach marketing measures (for example via mail, e-mail and SMS). Marketing measures where you, as a customer, have actively chosen to use one of our services or otherwise sought us out to know more about our services are not counted as direct marketing (eg product recommendations or other functions and offers on My Account).

If you object to direct marketing, we will cease processing your personal data for that purpose as well as cease all types of direct marketing efforts. You can change this by changing the settings on My Account, deregistration link in marketing mail or contact customer service.

Right to data portability. If our right to process your personal data is based on either your consent or the performance of an agreement with you, you have the right to request that the information that concerns you and which you have provided to us transferred to another data controller (so-called data portability). One prerequisite for data portability is that the transmission is technically possible and can be automated.

HOW DOES BEAUTYKA AB MANAGER PERSONAL NUMBER & DATA?

We will only process your social security number when it is clearly justified for the purpose, necessary for secure identification or if there is any other reasonably reasoned reason. We always minimize the use of your social security number as much as possible by, if it is sufficient, instead use your birth number.

We use IT systems to protect privacy, privacy and access to personal information. We have taken special precautions to protect your personal information from unlawful or unauthorized processing (such as illegal access, loss, destruction or damage). Only those people who actually need to process your personal data in order for us to fulfill our stated purposes have access to them.

COOKIES

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting the user's interests. Our use of cookies is not at all linked to personally identifiable information on our website.

IT board

The Data Inspectorate is responsible for monitoring the application of the legislation, and anyone who considers that a company handles personal data in an incorrect manner can submit a complaint to the Data Inspectorate.

DO YOU HAVE QUESTIONS ABOUT DATA PROTECTION?

Please do not hesitate to contact us if you have any questions about this privacy policy, the processing of your personal information or if you wish to request a registry extract. You can find our contact information at info@beautyka.se

CHANGE OF INTEGRITY POLICY

We may make changes to our privacy policy. The latest version of the privacy policy is always on the site. For updates that are of crucial importance for our processing of personal data (for example, change of specified purposes or categories of personal data) or updates that are not crucial to the treatment but which can be of crucial importance to you, you will receive information on Beautyka. see and via email (if you have entered the email address) well in advance of the updates. When we make available information about updates, we will also explain the meaning of the updates and how they can affect you.

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