• ✔ Authorized dealer / skin therapist

  • ✔ Free shipping*

  • ✔ Fast delivery

Terms

About Beautyka AB

Beautyka.se is a webshop and beauty salon owned by Beautyka AB.
Beautyka AB thus owns the right to all content on Beautyka.se.Beautyka.se matches the market's best prices for skin care products and at the same time works to be able to provide the market's best service. Packaging and deliveries from Beautyka AB must be done within 24 hours.

Beautyka AB is owned by Maiia Solodovnykova who has a long experience and background in medicine and skin care. She is a trained doctor from Ukraine and Cidesco certified skin therapist in Sweden.

Company information

Beautyka AB
Frihetsvägen 2A,17753 Järfälla, Sverige
Organization number: 559157-0386
VAT number: SE559157038601
E-post: info@beautyka.se

General terms of purchase

In Beautykas Webshop you buy your goods through our online store, or by ordering the goods by e-mail.

Once you have placed your order, a confirmation will be sent to the e-mail address that you have specified during the order. Your order will be processed within 24 hours. You will then receive a new mail when your order is sent.

Beautyka does not include agreements with persons who are not adult (18 years). If you are under the age of 18 and want to shop, one of your guardians must make the order. Upon detection of any false orders or other fraud attempts, the matter will be reported to the police. Beautyka reserves the right to refuse an order.

Beautyka works hard to ensure that the information on its sales platforms is correct, but reserves the right to sell for sale and any information errors. This can be table of contents, product descriptions, pictures or incorrect prices. If these errors occur, Beautyka AB changes the information. Beautyka AB is not responsible for information including pictures of the sales platforms that come from third parties.

Application and Consumer Protection

These General Terms and Conditions apply to purchase agreements between Beautyka AB corporate identity number 559157-0386 and the consumer. In order for you as a customer to feel confident about shopping by Beautyka AB, the provisions of the Consumer Purchase Act (SFS 1990: 932), the Distance and Home Sales Act (SFS 2005: 59) and the Personal Data Act (SFS 1998: 204) apply to all purchases at Beautyka AB.

Shipping

You can see the shipping cost at checkout before confirming the purchase. Free shipping on orders over SEK 700. You can also pick up your order in our Store at Hagaesplanaden 58 in Stockholm, free of charge. Welcome!

Delivery

We deliver the products with DHL and Postnord. Items weighing up to 2 kilos can be sent with DHL Servicepoint and PostNord Varubrev.
Shipping cost per brutto weight:
1. DHL Servicepoint: up to 2 kg - SEK 69;
2. PostNord Consignment note: up to 250g - 49rk; up to 500g - SEK 69; up to 2 kg - SEK 109.
Free shipping on orders over SEK 899. Orders exceeding SEK 700 are only sent as DHL Servicepoint. You choose the shipping method at checkout. By choosing a specific shipping method, you agree to the terms, costs, insurance and risks that apply to this type of delivery. You can read more about conditions on the PostNord website. We make reservations about whether PostNord delays delivery and whether the shipment is lost.
Your package is normally packed within 24 hours. All shipping methods mean that the package is sent to your mailbox or collection point. As soon as the package is in place, a notification will be sent to you. If you wish to receive notification via SMS, enter your mobile number when ordering.

We do not take financial responsibility for any problems depending on the carrier.

If you discover damage to the package, you must immediately report this to the post office or other carrier and make a claim notification. Do not download a damaged package! If you do not discover the damage until you have opened the package, and the damage is of the kind that it can be attributed to the postal or transport company's handling, you must contact them and make a claim notification. If any dispute with the mail or the transport company cannot be resolved, please contact us.

Your package is located at the delivery point for 14 days. In the case of smaller items (when choosing Postnord Varubrev and Postnord Brev), your parcel is sent directly to your mailbox. If the package does not go into the mailbox, there will be a notification so that you pick it up on your representative.

If you have ordered and do not pick up your shipment before it goes back to us (14 days), we will bill you 350 SEK for our work with handling the goods.

Collect in store

You can also pick up your package in our store at Hagaesplanaden 58 in Stockholm. You will receive a text message when your package is available for download. Note Include identification. Our opening hours are non-working weekdays 10-18. Your package is with us for 14 days.

Delivery time

Delivery time is normally between 1-4 working days, however, we reserve for any delays in large campaigns, holidays, Christmas calendar, Easter and Black Friday. This is due, among other things, to red days at both suppliers and freight companies.

Upon final sale of an item, we inform you. All goods are shipped simultaneously. The delivery time can then be 3-5 business days.

Ordering Products

The delivery time for Order products (Order item) is normally between 3-15 working days, however we reserve for any delays in major promotions, holidays, Christmas calendar, Easter and Black Friday. This is due to, among other things, red days at both suppliers and shipping companies.

If you want to know more about when your goods come, you are welcome to contact us by e-mail info@beautyka.se. You, as a consumer, have the right to cancel the purchase without charge for any delay. If your goods are expected to be delayed, we will contact you. Return to us within 14 days if something should not be correct.

Payment

Klarna

We use Klarna for all our payments and you can pay by invoice, card or direct payment via your bank.

Invoice

We can offer private individuals to shop against invoice. Payment terms are 10 days, ie the invoice must be paid within 10 days. We send ordered products after the invoice has been paid. In the event of late or non-payment, a reminder fee of SEK 60 and default interest of 8% per year is paid. An invoice fee of SEK 39 may be added to a paper invoice that will be sent by post.

NOTE! Customer is responsible for paying the invoice on time. This applies regardless of whether the customer has received the invoice or not. If a customer does not pay on time, Beautyka AB can send a case to a debt collection company.

SWISH

Please contact us at info@beautyka.se for more instructions.

Warranty

Beautyka AB is an authorized dealer for all brands at beautyka.se and at our salon / store. Guarantees on the product are provided by the respective manufacturer. Beautyka AB makes no further warranties in addition to those specified by the manufacturer. We can not take responsibility for any overburden against ingredients in a product or sample. If you feel the least uncertain about the warranty or the instructions accompanying your product, please contact us before use so we can help you. If you are unsure of what the product or sample contains, please contact us before use / order.

Prices

All prices at beautyka.se are shown including 25% VAT. The VAT is specified on your order confirmation. No extra costs in addition to freight will be added. All offers are valid as long as stocks last. Exchange of promotional gifts may occur.

We reserve for any printing and writing errors. If inaccuracies in price and delivery time or other circumstances should occur, Beautyka AB reserves the right to change this afterwards. On these occasions we contact you and inform you about this. You then have your full right to either change or cancel your order.

Allergic reaction

If you have had an allergic reaction to any product you bought at Beautyka AB, please contact us at info@beautyka.se

Abroad Orders

We only deliver within Sweden.

Returns and returns

You have an open purchase for 14 days from the date the goods are sent from us. During this period you can return your goods for free replacement or refund. Always contact us if you wish to cancel your purchase and before returning the goods. This also applies if you wish to change products. The products must be unused, unopened and in their original box. If the products are destroyed or used, refunds do not apply. You pay the freight and return shipping expense yourself. We are not responsible for the delivery to us from the customer.

You as a customer are responsible for packing the goods so that they are not damaged during delivery. Goods that are damaged on arrival due to. Lack of packaging will be charged to the customer. We will charge you the extra costs that arise in case of non-complete returns, or do not accept the return.

If the complaint / return is approved, we will refund the amount for your order within 14 days. Always save the delivery note until the return is completed.

NOTE! Returns must not be charged with a collection fee (for example, cash on delivery).

Reclamations

Always check that your shipment is undamaged upon delivery. Please contact us at info@beautyka.se if an item is incorrect or missing goods. According to the Distance Contract Act, you have the right to return ordered defect-free goods without giving any reason. Notice of this must be provided as soon as possible, but no later than fourteen (14) days from the date of receipt of the goods. If the complaint has been approved, the amount for your order will be refunded within 14 days of receipt. In order for the complaint to be approved, your product / products must be well packaged, and sent in approved padded envelopes or cardboard. Returns must not be charged with collection fees (for example, cash on delivery).

How do you return?

As a customer, you are entitled, according to the Distance Trading Act, to undo your purchase. You have the opportunity to regret your purchase within 30 days of receiving your order. Always contact us if you wish to cancel your purchase and before returning the goods. This also applies if you wish to change products.

Contact us regarding changes, returns and complaints at info@beautyka.se

Your goods must be returned to:
Beautyka AB, Frihetsvägen 2A, 177 53 Järfälla

Refund

When we have approved that the product including cardboard and accessories is in approved condition, we will pay the money for the product. The item (s) you return must be unused and the packaging unbroken. You must return the goods / goods so that they are with us no later than 14 days after you have informed us that you want to cancel the purchase. You pay the return shipping yourself. We are not responsible for the delivery to us from the customer. We do not solve shipments that are not fully franked. We will refund the amount for your order within 14 days of receipt, provided you have canceled your purchase on real grounds and the goods are in approved condition.

Remaining goods

If any of the goods you ordered did not exist in stock, we will notify you by e-mail. You can then choose if you want to wait for these goods, replace the goods for other products or cancel the listed goods.

Cancellation

If the order has not been sent from us, you can cancel your order at info@beautyka.se

Dispute

Disputes arising from the application or interpretation of these terms and conditions shall in the first instance be resolved through negotiation between the customer and Beautyka AB. If these parties cannot agree, the dispute will be settled in Swedish court according to Swedish law.

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